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Request Reimbursement

During extreme weather or in cases where AAA Service may not be available, members may obtain help from another service provider and request reimbursement from AAA.

Request Service Reimbursement

Member Benefits

A complete overview of Roadside Assistance services offered to members, as well as policies and procedures for AAA Roadside Assistance.

Roadside Assistance Benefits Guide

Members can count on AAA for road service response 24 hours a day, 365 days a year, anywhere in the United States and Canada. We will dispatch a tow truck to your location and either enable the vehicle to operate under its own power, or tow it to a safer location. Basic AAA membership includes towing five miles in any direction or back to the nearest AAA facility; AAA Plus, and AAA Premier RV memberships provide enhanced towing benefits.

AAA Membership Covers You as a Driver or Passenger

  • Towing
  • Mechanical First Aid
  • Car Battery Jump-Starts
  • Fuel Delivery
  • Flat Tire Replacements
  • Vehicle Lock-Out Service
  • Extrication/Winching

For a complete overview of benefits, view the Roadside Assistance Benefits Guide.

AAA Mobile App Download for Requesting Tow Truck Roadside Assistance

AAA Mobile App

Get access to AAA anywhere, anytime, all at your fingertips

  • Access your digital membership card anytime
  • Request roadside service 24/7 - towing, battery jump starts or replacements, and more
  • Get instant battery quotes
  • Search AAA Approved Auto Repair facilities
  • Find local gas stations with up-to-date prices
Download the AAA Mobile App
Google Home Voice Assistant Speaker

Request AAA Service with Your Voice Assistant

Some service requests can be made with Amazon Alexa or Google Assistant

Once the skill is enabled on your smart speaker, phone or tablet, tell Amazon Alexa to "Open AAA Road Service" or tell Google Assistant to "Talk to AAA Road Service."

AAA Services Available with Voice Assistants

  • Battery boost/replacement
  • Fuel delivery (out of gas)
  • Vehicle lock-out service (locked keys in the car)
  • Flat tire service (one tire only)
AAA Road Service Skill Set-Up

Emergency Roadside Assistance is provided to members at no charge. The nearest contract station will send a tow truck to the eligible disabled vehicle. The AAA member must be present when the vehicle became disabled, and must show a valid membership card and picture identification to the response unit (unless being present would jeopardize your personal safety).

When you're in need of roadside assistance, call AAA at 952-927-2727 (or, if service is needed outside of Hennepin county, 1-800-AAA-HELP (1-800-222-4357)). Not a AAA member? Join online to take advantage of this service.

AAA Emergency Roadside service centers are independent contractors and not agents of AAA Minneapolis. Therefore, AAA Minneapolis does not assume responsibility for any injuries to persons or property, including damage to a member’s s vehicle, as a result of service. Damage complaints should, however, be reported to the service center proprietor and to the AAA Minneapolis Emergency Roadside Assistance Department.

For more information, or questions regarding Emergency Roadside Assistance, send us an email, or call us at 952-927–2727.

Benefits are qualified by the AAA Terms and Conditions and the level of membership purchased. View AAA Terms and Conditions.

Need reimbursement for services?Submit Reimbursement Request